Gaurav Loria

Gaurav Loria is a senior healthcare executive with over 20 years of experience in hospital operations, patient safety, healthcare quality, and patient experience transformation. He currently serves as Group Chief - Operations, Safety & Patient Experience at Apollo Hospitalsand is also an International Surveyor with Joint Commission International (JCI), USA. He is widely recognized for his contributions to healthcare quality improvement, accreditation, process excellence, and patient-centric care initiatives across India and international healthcare systems. Gaurav is also an author, speaker, and healthcare thought leader actively involved in driving innovation and operational excellence in healthcare delivery.